Managed Services to Run AI with Confidence

AI isn’t just a build effort—it’s a long-term operational capability. We help healthcare organizations manage, optimize, and evolve AI agents after launch.

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Turning AI from a Pilot Into a Scalable Capability

Building an AI agent is one thing. Making it reliable, explainable, secure, and continuously improving inside a complex healthcare environment? That’s where real value—and real challenges—begin.

At Productive Edge, we offer full-stack managed services to support, optimize, and evolve AI agents after deployment. We handle the day-to-day realities of AI in production so your teams can focus on strategy, care, and innovation.

Our approach to AI management includes:

  • Deep observability across performance, adoption, and outcomes

  • Ongoing tuning and enhancement as workflows and models evolve

  • Scalable governance, documentation, and compliance management

  • Seamless support across cloud platforms, APIs, and clinical systems

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To turn AI potential into real performance, you need constant tuning, oversight, and evolution. Our managed services keep your agents sharp, adaptive, and delivering impact—every step of the way.

Monitor Agent Performance + Usage

Tune Models + Business Logic with Changing Needs

Ensure Transparency + Compliance

Keep Systems Integrated, Observed, + Secure

What We Deliver

Whether you need full support or just targeted assistance, we adapt to your environment.

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Agent + Model Monitoring
Usage, performance, and drift tracking.
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Model Tuning + Optimization
Adjust thresholds, logic, and prompts over time.
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Integration + Platform Support
Ensure uptime and resilience across systems.
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Analytics + Insight Services
Surface value, gaps, and opportunities.
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Responsible AI Oversight
Documetation, explainability, and policy management.

Our Service Tiers

Choose the support model that fits your AI operational needs.

Essential Support
Baseline monitoring, reporting, and issue response.
Enhanced Optimization
Continuous calibration to keep performance sharp and outcomes strong.
Full Spectrum AI Ops
Seamless management across platform, agent, and governance.
 

Unsure Where to Start?

Let our AI Ops experts guide you through the right-fit services, support models, and pricing—so you can move forward with clarity and confidence.

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Accelerated Solutions

AI Agent Accelerators

Explore our purpose-built AI agent services for accelerated impact in claims, care management, patient access, and beyond.

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Ready to discuss your project?

Let's talk