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Healthcare Engagement and Experience
Transform interactions for members, providers, and patients through seamless communication and personalized experiences.
Current state of healthcare engagement
Current inefficiencies in healthcare experience and engagement severely hinder productivity and financial performance, directly impacting physician engagement, access to care, and patient outcomes.
42%
of patients face communication barriers with their providers
68%
of patients want their providers to improve interactions
80%
of patients want providers to explain insurance coverage
Obstacles standing in the way of improved healthcare experiences
Despite substantial investments in digital initiatives, healthcare organizations struggle to realize meaningful outcomes due to several specific issues.
Many organizations lack specific, measurable objectives for their digital initiatives, leading to unfocused efforts.
Financial limitations hinder the full realization and scaling of digital projects.
Overabundance of disparate digital tools creates complexity, confusion, and integration challenges.
![Icon-3](https://www.productiveedge.com/hubfs/chub_backup/Icon-3.png)
Inconsistent digital interactions across platforms frustrate patients and providers.
Hesitance to adopt new technologies due to fear of disruption and lack of clear ROI.
how we help
Turn personalized experiences into your competitive edge
Break down communication silos with AI-powered digital engagement platforms, customizing and enhancing interactions to meet modern demands. Automate workflows and efficiently manage member journeys from enrollment to care management for optimal results.
![white male on a tablet](https://www.productiveedge.com/hubfs/white%20male%20on%20a%20tablet.png)
capabilities
Digital self-service tools
![woman on tablet smiling (1)](https://www.productiveedge.com/hubfs/woman%20on%20tablet%20smiling%20(1).png)
capabilities
Next best actions
![african american male on phone](https://www.productiveedge.com/hubfs/african%20american%20male%20on%20phone.png)
capabilities
Tailored communications
![indian woman and man on a tablet](https://www.productiveedge.com/hubfs/indian%20woman%20and%20man%20on%20a%20tablet.png)
capabilities
Continuous feedback loops
![a family hugging and smiling (2)](https://www.productiveedge.com/hubfs/a%20family%20hugging%20and%20smiling%20(2).png)
capabilities
Behavior change initiatives
![indian woman and man on a tablet (1)](https://www.productiveedge.com/hubfs/indian%20woman%20and%20man%20on%20a%20tablet%20(1).png)
capabilities
Effective care coordination
![african american male doctor on a computer](https://www.productiveedge.com/hubfs/indian%20woman%20and%20man%20on%20a%20tablet%20(2).png)
capabilities
Leveraging MarTech for acquisition
OUR DIFFERENCE
How we help you deploy intelligent, connected, and adaptive experiences
Boost engagement for providers, members, and patients with our digital strategy, cutting-edge technology, and solution accelerators. Gain deep insights, elevate experiences, and reduce compliance risks while driving growth and efficiency.
![utilization (1)](https://www.productiveedge.com/hubfs/utilization%20(1).png)
what we do
Healthcare digital strategy
We specialize in driving value for healthcare organizations by aligning digital and technology strategies with your unique needs, trends, and maturity model. By leveraging cloud engineering and enhancing patient experience through modern digital solutions, we guide your healthcare organization toward its goals with a clear and purposeful approach.
![utilization (1)](https://www.productiveedge.com/hubfs/utilization%20(1).png)
what we do
Healthcare digital strategy
![african american male on phone](https://www.productiveedge.com/hubfs/african%20american%20male%20on%20phone.png)
what we do
Technology strategy
![african american male on phone](https://www.productiveedge.com/hubfs/african%20american%20male%20on%20phone.png)
what we do
Technology strategy
![indian woman and man on a tablet (3)](https://www.productiveedge.com/hubfs/indian%20woman%20and%20man%20on%20a%20tablet%20(3).png)
what we do
Healthcare generative AI accelerators
![indian woman and man on a tablet (3)](https://www.productiveedge.com/hubfs/indian%20woman%20and%20man%20on%20a%20tablet%20(3).png)
what we do
Healthcare generative AI accelerators
![asian female smiling at phone](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone.png)
what we do
Design-led digital product engineering
![asian female smiling at phone](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone.png)
what we do
Design-led digital product engineering
![asian female smiling at phone (1)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(1).png)
what we do
Data and analytics
![asian female smiling at phone (1)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(1).png)
what we do
Data and analytics
![asian female smiling at phone (2)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(2).png)
what we do
AI and automation
![asian female smiling at phone (2)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(2).png)
what we do
AI and automation
![asian female smiling at phone (3)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(3).png)
what we do
Healthcare technology integration + customization
![asian female smiling at phone (3)](https://www.productiveedge.com/hubfs/asian%20female%20smiling%20at%20phone%20(3).png)
what we do
Healthcare technology integration + customization
![woman having a virtual doctors appointment](https://www.productiveedge.com/hubfs/woman%20having%20a%20virtual%20doctors%20appointment.png)
what we do
Web, mobile, + cloud engineering
![woman having a virtual doctors appointment](https://www.productiveedge.com/hubfs/woman%20having%20a%20virtual%20doctors%20appointment.png)
what we do
Web, mobile, + cloud engineering
accelerator
Omnichannel engagement
Keep engagement high and experiences personalized with our omnichannel engagement accelerator.
![lensabl-Z0B1b8Xl4Jw-unsplash](https://www.productiveedge.com/hubfs/lensabl-Z0B1b8Xl4Jw-unsplash.jpg)
Insights from the P/E blog
![asian female doctor having a virtual call with a patient](https://www.productiveedge.com/hubfs/elderly%20man%20having%20a%20virtual%20appointment%20with%20a%20doctor.png)
The doctor will see you at home now
![](https://www.productiveedge.com/hubfs/mid-year%20update%20v2%20%281%29.png)
Integrating Preventive Care Strategies in Health Plans: A Path to Healthier Communities
![a young asian patient having a virtual appointment with a doctor](https://www.productiveedge.com/hubfs/a%20woman%20having%20a%20virtual%20appointment%20with%20a%20pjhysician.png)